1. Overview

CR Multitalented LLC (“CR Multitalented,” “we,” “us,” “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit https://crmultitalented.com (the “Site”), use our scheduling and contact forms, engage our services (including faith-based, trauma-informed coaching, navigator/advocacy, modeling/on-camera inquiries, speaking/podcast requests), or interact with our emails and SMS.

By accessing or using the Site or our services, you agree to this Privacy Policy. If you do not agree, please do not use the Site or submit information.

We may update this Privacy Policy from time to time. The “Last Updated” date above reflects the latest version. Your continued use after changes means you accept the updated Policy.

This Privacy Policy works together with (and is subject to) our Terms of Use.

We are a faith-based, trauma-informed coaching and advisory practice. We are not a healthcare provider and not subject to HIPAA. Please avoid sending medical records or highly sensitive information.

2. The Types of Information We Collect and How We Collect It

We collect Personal Information (data that identifies or can reasonably identify you) and Non-Personal Information (data that does not identify you).

You provide directly (examples): name, email, phone, city/state/country, time zone, interest selections, messages, intake answers (goals, topics, project details, dates/usage for modeling, budget), booking details, testimonial submissions (permission requested before using names/images). Payments are processed by our payment processor; we do not store full card numbers.

From third parties (as applicable): scheduling/video tools (e.g., calendar, Zoom/Meet), email/SMS platforms (to send confirmations/updates), analytics, cloud hosting, and payment processors. We take reasonable steps to ensure third parties share data with us lawfully.

Automatically via the Site: device/usage data (IP address, browser, pages viewed, timestamps) and cookies/pixels for basic functionality and analytics (see Section 6).

3. How We Use Personal Information and Why

We use Personal Information to:

Provide, operate, and improve the Site and our services; personalize communications and follow-ups

Schedule sessions, send confirmations/reminders, and deliver resources/“Care Maps”

Respond to inquiries, provide customer support, and manage your preferences

Send updates, encouragement, and newsletters if you opt in (unsubscribe anytime)

Prevent fraud and misuse, enforce policies, and comply with law

Create aggregated or de-identified insights (not linked to you)

SMS consent. If you provide a phone number and opt in, we may send limited SMS related to your inquiry/booking. Message/data rates may apply; reply STOP to opt out, HELP for help. Consent is not a condition of purchase.

Legal bases (EU/UK visitors only). Where GDPR/UK GDPR applies, we rely on consent, contract performance, legitimate interests (e.g., security, analytics, communications), legal obligations, or vital interests.

Retention. We keep data only as long as needed:

Inquiry/booking records: ~24 months after last interaction

Client files (session notes, Care Maps): up to 7 years (or less if not needed)

Transaction records: as required by tax/financial rules
We delete or anonymize data when no longer needed, subject to legal holds.

4. How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect Personal Information, including:

Encryption in transit (HTTPS/SSL)

Access controls & least-privilege for accounts/tools

Platform security provided by our website host, scheduling, email/SMS, payment, and cloud vendors

Retention & deletion practices (see Section 3)

Incident response procedures

No system is 100% secure. Please use strong, unique passwords and avoid sending sensitive information by email.

5. When We Share Information

We do not sell Personal Information. We may share it with:

Service providers (hosting, scheduling, payment, email/SMS, analytics, cloud storage) under contracts limiting their use

Professional advisors (legal/accounting)

Successors in a business transfer

Authorities where required by law or to protect rights/safety

We do not share your phone number or SMS opt-in with third parties for their marketing.
We may share aggregated or de-identified information for analytics and service improvement.
If we ever engage in “sale” or “sharing” for cross-context behavioral advertising under certain U.S. state laws, we will update this Policy and provide a “Do Not Sell or Share My Personal Information” link.

6. Cookies & Analytics

We use cookies and similar technologies to enable core features (e.g., remembering choices) and to understand Site usage. You can manage cookies via your browser settings; some features may not work if cookies are disabled. We may use analytics services (e.g., Google Analytics) to measure and improve performance.

7. Information from Children

The Site and services are not directed to children under 13. We do not knowingly collect data from children under 13 (or under 16 where applicable). If you believe a child provided data, contact us at [email protected] to remove it.

8. Links to Other Websites and Services

The Site may link to third-party websites or services. Their privacy practices are governed by their own policies; we are not responsible for them.

9. Do Not Track

Some browsers offer “Do Not Track” (DNT). The Site does not currently respond to DNT signals.

10. Your Choices & Rights

Email marketing: unsubscribe any time via the link in our emails.

SMS: reply STOP to end texts.

Access/Correct/Delete: email [email protected] with your request. We may need to verify your identity. Some data may be retained for legal or record-keeping reasons.

State privacy rights (United States). If you are a resident of California, Colorado, Connecticut, Utah, or Virginia, you may have additional rights to request access, correction, deletion, and to opt out of certain processing (e.g., targeted advertising, “sale”/“sharing”). We do not sell Personal Information. To exercise rights, email [email protected] and include your state of residence. If your state provides an appeal right (e.g., CO/CT/VA), you may appeal by replying to our response with “Appeal.”

EU/UK residents. Where GDPR/UK GDPR applies, you may have rights to access, rectification, erasure, restriction, portability, and objection. You may lodge a complaint with your data protection authority.

Opt-out of targeted advertising / “Do Not Sell or Share.” We do not sell Personal Information. If you wish to opt out of targeted advertising (as defined by applicable state laws), visit /privacy-choices or email [email protected]. We honor Global Privacy Control (GPC) signals.

11. International Transfers

We are based in the United States with primary operations in Missouri, and we serve clients across the United States and internationally. If you access the Site or engage our services from outside the U.S., your information will be transferred to and processed in the United States (and in any other country where our service providers operate).

Where required (e.g., EEA/UK/Switzerland), we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) or other lawful transfer mechanisms. We do not currently participate in the EU-U.S./UK-U.S./Swiss-U.S. Data Privacy Framework programs. If this changes, we will update this Policy.

12. Changes to this Policy

We may modify this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last Updated” date.

13. How to Contact Us

Questions or privacy requests (access, correction, deletion, opt-out, or transfer questions), email: [email protected]. Please include your location (state/country) so we can route your request correctly.
Mail: CR Multitalented LLC, 231 S Bemiston Ave Ste 850 #879405, St. Louis, Missouri, USA 63105